Event Refund & Substitution Policy

We understand that plans can change and appreciate your careful review of our refund and substitution guidelines.

Refunds

• 100% refund for cancellations made 30 days or more prior to the class or event.

• 50% refund for cancellations made 15–29 days prior to the class or event.

• No refunds or cancellations will be accepted within 14 days of the class or event start date.

Substitutions

• Participant substitutions are permitted for the same registered class only and must be completed prior to the close of registration.

• A $35 substitution fee applies for substitutions made 15 days or more prior to the class.

• A $50 substitution fee applies for substitutions made within 14 days of the class start or onsite.

Please note that registration fees cannot be transferred to a different class or event.

No-Show Policy

• Failure to cancel and/or attend the class or event will result in the full registration fee being charged.

Thank you for your understanding and cooperation as we finalize preparations for each event.

APWA makes every effort to post accurate information. All information is subject to change without notice.